Shipping policy

Welcome to Tapanukula Pvt Ltd. We're delighted to provide you with our shipping policy to ensure a smooth and transparent shopping experience for air conditioning products:

Order Processing Time:

Orders are processed promptly upon receipt of payment confirmation. This process typically takes 24 hours, excluding weekends and public holidays.

Once your order is processed, you'll receive an email confirmation containing your order details and an estimated delivery timeline.

Delivery Time:

We endeavour to deliver your air conditioner within 2-3 business days from the date of order processing.

Please note that delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or logistical challenges.

Delivery Methods:

We partner with trusted shipping carriers to ensure the safe and timely delivery of your air conditioner.

Deliveries are typically made during standard business hours, Monday through Friday.

Shipping Charges:

Shipping charges are calculated based on factors such as the weight and dimensions of the air conditioner, as well as your location.

Any applicable shipping charges will be clearly displayed at the checkout stage before you finalize your purchase.

Installation Services:

Upon delivery, our dedicated team will work with you to schedule the installation of your air conditioner.

Professional installation services are included with your purchase to guarantee optimal performance and safety.

Installation appointments are generally scheduled within 1-2 business days of delivery, subject to availability.

Delivery Confirmation:

Once your air conditioner has been successfully delivered and installed, you'll receive a confirmation email.

This email will contain details of the installation process and any relevant information regarding warranty coverage.

International Shipping:

Currently, we only offer shipping within Jaipur, Rajasthan.

For international orders, please contact our customer service team for assistance with shipping options and charges.

Tracking Information:

To keep you informed about the status of your order, we provide tracking information for all shipped orders.

Upon dispatch, you'll receive a tracking number via email, enabling you to monitor the progress of your delivery.

Air Conditioning Services:

Schedule your air conditioner service effortlessly by choosing your preferred booking slot. Our technicians will arrive promptly to ensure your unit is serviced efficiently at your convenience.

Customer Support:

Should you have any questions or concerns regarding your order or delivery, our customer support team is here to assist you.

Feel free to reach out to us, and we'll be more than happy to address any inquiries promptly.

By placing an order on our website, you agree to adhere to the terms and conditions outlined in this shipping policy. Thank you for choosing [Your Company Name] for your air conditioning needs. We're committed to providing you with top-quality products and exceptional service every step of the way.